Merchant operations desk
A dense DEMO_MOCK console for organization staff to monitor tills, float, settlements, merchants, agents, approvals, disputes, audit evidence, and operational reports from deterministic fixtures.
4 tills across 3 branches
threshold breaches with ledger drill-down
ready or exception batches
maker-checker queue with audit IDs
Tills and float
Balances, float movements, low-float alerts, and ledger drill-down affordances for the selected branch.
| Till | Balance | Movements | Alert | Ledger |
|---|---|---|---|---|
TIL-1001 CBD Paybill till | Ksh 1,245,000 | 46 Last 08:42 EAT | funded | |
TIL-1007 OTC agent float | Ksh 287,000 | 31 Last 08:33 EAT | low float |
Ledger drill-down
Selected till movement summary. This is a deterministic fixture path for offline review.
Merchant and agent operations
Hierarchy, status, onboarding state, and action queue for the active branch.
| Entity | Hierarchy | Status | Onboarding | Action queue |
|---|---|---|---|---|
Mama Njeri Stores M-2041 / merchant | Nairobi CBD | active | complete | Limit uplift review |
Kariuki Cash Point A-1188 / agent | CBD Paybill till | watchlist | enhanced due diligence | Float variance check |
Settlements
Settlement batches show status, payout route, exceptions, and audit references.
| Batch | Payout route | Amount | Status | Exception / Audit |
|---|---|---|---|---|
SET-20260518-01 42 merchants | KCB pooled account | Ksh 2,864,000 | ready | None AUD-SET-1182 |
SET-20260518-02 18 merchants | Co-op bank merchant payouts | Ksh 934,000 | exception | One recipient account mismatch AUD-SET-1183 |
SET-20260517-04 27 merchants | M-Pesa B2C float sweep | Ksh 1,742,000 | dispatched | Receipt reconciliation pending AUD-SET-1178 |
Approvals and disputes
Sensitive actions expose maker/checker state, policy hook, and audit ID before a checker decision.
| Work item | Maker / Checker | Policy and audit | SLA | Decision |
|---|---|---|---|---|
Float top-up APR-9001: TIL-1007 low-float transfer | Kevin L. Checker: Org operations checker | maker-checker.float-topup AUD-FLT-4410 | 21m pending | |
Settlement exception APR-9002: SET-20260518-02 account mismatch | Settlement ops Checker: Org operations checker | maker-checker.settlement-hold AUD-SET-1183 | 38m pending | |
Dispute DSP-4017: Merchant reversal claim M-2041 | Branch supervisor Checker: Org operations checker | maker-checker.reversal AUD-DSP-4017 | 1h 12m pending |
Action flow states
Empty, loading, error, and success states are surfaced for demo checker actions.
No maker-checker action submitted in this review session.
Branch and team
Active branch coverage, supervisor, and case load for operational routing.
Audit and reports
Recent audit evidence and report-generation state for offline review.
No report generated in this review session.